Market Segmentation
Market segmentation is a marketing strategy which involves dividing a broad target market into subsets of consumers, businesses, or countries
who have, or are perceived to have, common needs, interests, and
priorities, and then designing and implementing strategies to target
them. Market segmentation strategies are generally used to identify and
further define the target customers, and provide supporting data for
marketing plan elements such as positioning to achieve certain marketing plan objectives. Businesses may develop product differentiation strategies, or an undifferentiated approach, involving specific products or product lines depending on the specific demand and attributes of the target segment
Types of Market Segmentation
- Psychographic segmentation
The basis of such segmentation is the lifestyle of the individuals.
The individual’s attitude, interest, value help the marketers to
classify them into small groups.
- Behaviouralistic Segmentation
The loyalties of the customers towards a particular brand help the
marketers to classify them into smaller groups, each group comprising of
individuals loyal towards a particular brand.
- Geographic Segmentation
Geographic segmentation refers to the classification of market into
various geographical areas. A marketer can’t have similar strategies for
individuals living at different places.
Nestle promotes Nescafe all through the year in cold states of the
country as compared to places which have well defined summer and winter
season.
Advantages and Benefits of Market Segmentation
Following are some of the benefits as cited in leading marketing books.
1. Customer needs
It is easier to understand the exact needs of the customer and target
the marketing strategy at a particular group. It is much easier and more
successful to create and promote specific and customised products and
services.
2. Profit Potential
Mass marketing is a strategy of the past. Target marketing and
positioning creates new potential customers and new ideas for new
products and services. Companies can create better products and hence
maximise their potential profit.
3. Growth
Segmenting the markets creates further opportunities for business growth. Specific groups require specific products.
4. Retaining Customer
It is a great way to retain customers. Firms can establish a life-long
relationship with their consumers via formulating an effective market
segmenting strategy.
5. Right Target Market
The company’s resources are utilized for producing the right product for the right customer.
6. Market Share
Segmenting business and consumer markets is important to maintain
existing market share and expand it. A successful company needs to gain
competitive advantage by looking closely at the specific needs of
customers and devising strategies to provide maximum benefit and value.
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